The Joint Commission Public Notice

The purpose of these surveys will be to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which accreditation should be awarded the organization.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided.

Joint Commission standards deal with organization quality, safety-of-care issues, and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may request a public information interview with the Joint Commission's field representatives at the time of the survey. The request must also indicate the nature of the information to be provided at the interview. Such requests should be addressed to:

Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
or Faxed to 630-792-5636
or E-mailed to complaint@jcaho.org

The Joint Commission will acknowledge such request in writing or by telephone and will inform the organization of the request for any interview. And the  interviewee will be notified of the date, time, and place of the meeting.

It is The Joint Commission's policy to treat your name as confidential information and not disclose it to any other party.  However, it may be necessary to share the complaint with the hospital in the course of a complaint investigation. 

The Medical Center of Southeastern Oklahoma will not take any disciplinary or retaliatory action because an employee or staff member reports safety or quality of care concerns to The Joint Commission. 

This notice is posted in accordance with The Joint Commission's accreditation participation requirements.