Before You Arrive

General Information:
 
Consent for Treatment
You, or a responsible person authorized to sign for you, will sign consent or release forms during your hospital stay. These forms allow hospital personnel to administer medications and treatment, to perform physician-ordered procedures, and to release your records to your insurance company.

Tobacco-Free Policy
For everyone’s health safety and well-being, any tobacco products are prohibited in all buildings and areas inside and outside of the hospital for patients, visitors, employees, and physicians. 

Patient Surveys/Follow-up
MCSO constantly seeks to improve patient services and wants you to be completely satisfied with the services we provide. In addition, we also use surveys to obtain feedback from our patients about their stay. After your discharge from our facility, you may be selected to receive a survey and answer questions regarding your hospital experience. Your open and honest comments and suggestions are appreciated. They are instrumental in assisting us to improve the care we provide to our patients.

Personal Belongings/Valuables
All jewelry and other valuables, including money, credit cards, and personal checks, should be left at home or sent home. The hospital does not accept responsibility for the loss of personal belongings or cash. 
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*Average time it takes to see a qualified healthcare professional after registering
Information About Our Wait Times
Our emergency room wait time is approximate and provided for informational purposes only. The wait time indicates the average time it takes a patient to see a qualified healthcare professional after registering. Information in this application is not a substitute for medical advice. If you think you may have a medical emergency, call your doctor or 911
Get directions and the latest wait times via your iPhone ER Extra iPhone App